While working with a customer for an application upgrade for a BES push, there were deployment issues. The Policy log was reporting a general installation failure message: RequestHandler::HandleAPPDDataCommand – Send Application to device failed “Device Reported a general failure installing the module” From this error message, it appeared there was an issue with the IT [...]
The BESMgmt database is the heart of BES and for any environment, a daily back up is recommended. There is no need to re-activate all users by not having a current back up of the BESMgmt database. For a 1200 user BES, the .bak file for the configuration database will be about 1.5 GB so [...]
I am working with a customer, Company A, who recently acquired another company, Company D. Company A has a multi-domain forest and within the domain there is forest containing BES and Exchange. The acquired company has there own single domain forest with a domain controller and AD accounts. There is a two-way forest trust between [...]