Aloha! I am back blogging after a holiday in Hawaii… I was working with a client who had an end user with a calendar pre-population issue. Recurring calendar appointments did not pre-populate after resetting the calendar nor after an enterprise activation. Via a command prompt, I ran the Calendar Synchronization Tool located under the tools sub-folder in the [...]
RIM is reporting an issue with a new feature in Exchange 2010 SP2. The feature concerns the implementation of Address Book Policies which provides Global Address List (GAL) segmentation and customization of the GAL in Outlook and OWA. When performing an address lookup from the BlackBerry, BES cannot filter based on Address Book Policies since the service account [...]
I am working with a customer with a 5.0.3 BES. Over the last few months, 9780′s and 9800′s, about 20 users in total, would get software updates on the device. On the device when attempting to update the software, a message prompt displays indicating that software updates has been disabled by your administrator. In [...]