Device Lookups and Address Book Policies in Exchange 2010 SP2

January 8, 2012

RIM is reporting an issue with a new feature in Exchange 2010 SP2.  The feature concerns the implementation of Address Book Policies which provides Global Address List (GAL) segmentation and customization of the GAL in Outlook and OWA.  When performing an address lookup from the BlackBerry, BES cannot filter based on Address Book Policies since the service account has access to the default GAL.  If address lookups on the device need to be restricted, they can only be restricted by company name.   Refer to this knowledge base article, KB15923, for more information.

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