Device software update issue & BAS

January 1, 2012

I am working with a customer with a 5.0.3 BES.  Over the last few months, 9780′s and 9800′s, about 20 users in total, would get  software updates on the device.  On the device when attempting to update the software, a message prompt displays indicating that software updates has been disabled by your administrator.   In [...]

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